SpinShark UK Privacy & Data Protection Policy
Last Updated: 25.04.2026
1. General Overview
As a licensed data controller, Shark Spin is legally mandated under UK gambling and data protection regulations to process personal data. This allows you to engage with our games and enables us to provide essential account services. This policy outlines what data we collect, why we need it, and how we keep it secure within our “deep-sea” infrastructure.
We may update this policy to stay in line with evolving UK laws. We recommend checking back periodically to stay informed.
2. Information We Collect
To provide a secure environment, we collect the following:
- Registration Details: Your name, date of birth, email, and phone number.
- Communication Logs: Records of your interactions via Live Chat, email, or other channels.
- Transaction History: A full log of deposits, withdrawals, and betting activity.
- Technical Data: IP addresses, device identifiers, browser types, and geolocation data.
- Verification Documents: Scans of IDs, utility bills, and proof of wealth (as required by AML laws).
- Feedback: Responses to surveys or player assessments.
3. How We Use Your Data
Your information isn’t just data; it’s the fuel that keeps the SpinShark experience running. We use it to:
- Process your bets and financial transactions.
- Provide 24/7 customer support.
- Verify your identity to prevent underage gambling.
- Comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) statutes.
- Monitor for fraud, collusion, and irregular gaming patterns.
- Improve our platform through anonymized statistical analysis.
4. Marketing & Communications
If you’ve opted in, we may send you “shark alerts” regarding new games, bonuses, and promotions.
- Opt-Out: You can unsubscribe at any time via your account settings or by emailing [email protected].
- Publicity: By winning a contest or a major jackpot, you agree to the use of your nickname for promotional purposes (where lawful).
5. Data Sharing & Recipients
We do not sell your data. However, we may share it with:
- Group Entities: Our parent companies and subsidiaries.
- Third-Party Providers: Game developers, payment processors, and fraud-prevention agencies.
- Regulatory Bodies: UK law enforcement or licensing authorities if required by a warrant or legal mandate.
- New Owners: In the event of a merger or acquisition, your data may be transferred to the new entity.
6. Data Security
We employ industry-leading encryption to ensure your data stays protected from digital predators.
- Access Control: Only authorized staff (AML officers, support agents) have access to your details.
- 2FA: We strongly encourage using Two-Factor Authentication to add an extra layer of armor to your account.
7. Data Retention
Even if you close your account, we are legally required under UK AML regulations to retain your personal data for a minimum of five years from your last transaction. After this period, data is securely deleted or anonymized.
8. Cookie Policy
We use cookies to remember your preferences and analyze traffic.
- Required Cookies: Essential for site navigation.
- Functional Cookies: Remember your language and region.
- Advertising Cookies: Help us measure the success of our marketing campaigns. You can manage or block cookies in your browser settings, though some site features may become unavailable.